Feedback from previous guests about their experience.
56%
enjoyed the hotel and would happily stay again
5.6/10
Guest rating
Rooms
5.0
Location
7.4
Service
5.5
Dining
5.0
Guest reviews
5.6/10
based on 5 reviews
8.8
8.8/10 based on 963 reviews
Julian
United Kingdom,
February
2025
6.8/10
The hotel had its pros and cons. The location was fantastic, very close to central Amsterdam and the tram service, making it easy to explore. The room was clean and the bed was comfortable, but I found it quite small and lacked air conditioning. The service was a bit hit or miss, especially regarding housekeeping which didn’t meet my expectations. Overall, the hotel had promise but could improve in certain areas.
Rooms
7.0
The rooms were clean but quite small. The bed was comfortable, and while there was no air conditioning, a nice breeze off the canal helped.
Service
5.0
The reception staff were helpful and kind, but the housekeeping left much to be desired as they struggled with communication.
Location
9.0
The hotel is in a great location, just a short walk from tourist spots and close to the tram, making it easy to get around the city.
Dining
Facilities
6.0
The facilities were basic, but the canal view was a nice touch.
Juliet
United Kingdom,
January
2025
5.0/10
I had a mixed experience at this hotel. While the location was ideal for exploring, being close to trams and restaurants, the room itself left much to be desired. It was incredibly cramped with awkward bathroom arrangements, and the lack of basic amenities made it challenging for a comfortable stay. Overall, it was not worth the price considering what was offered.
Rooms
5.0
The room was very small and lacked basic amenities like air conditioning and proper space to move around. The shower pressure was inconsistent, and the toilet was in a separate area that was difficult to use comfortably.
Service
Location
8.0
The hotel is conveniently located, with easy access to trams and nearby shops for food essentials.
Dining
Facilities
5.0
Facilities were quite lacking. The absence of a mini-fridge, proper storage, and air conditioning were significant downsides.
Francis
United Kingdom,
December
2024
5.0/10
My stay was quite frustrating because I booked a twin bed but ended up with a double due to being told the hotel was fully booked. The shared toilet was very cramped and uncomfortable. On the upside, the room itself was decent, with a good bed and the location was reasonably convenient for exploring Amsterdam. Still, I wouldn't recommend this hotel based on my experience.
Rooms
5.0
The room was like the pictures, fitting a double bed and a small closet, but we did not get the twin bed we booked.
Service
5.0
While the service was fine, the hotel's explanation for the booking mishap was unsatisfactory.
Location
6.0
The location was decent, allowing us to walk to some attractions, but it wasn't the best.
Dining
Facilities
5.0
The shared toilet was very small and quite hot, which made for an unpleasant experience.
Peter
United Kingdom,
November
2024
6.4/10
During my stay, I found the hotel to be a mixed bag. While the staff was friendly and accommodating, the cleanliness of the rooms and overall experience fell short. Additionally, the location was a bit awkward, requiring some travel to get to major attractions. I wouldn't recommend this hotel unless you're looking to save some money and don't mind compromising on comfort.
Rooms
5.0
The room was quite small and not very clean, which was disappointing. The walls were thin, making it hard to get a good night's sleep.
Service
8.0
The reception staff were friendly and tried their best to assist us, which was a definite positive.
Location
6.0
The location was a bit too far from the city center, making it less convenient for sightseeing.
Dining
Facilities
Harper
United Kingdom,
September
2024
6.6/10
I appreciated the great location of the hotel, which was close enough to the main attractions and had some nice nearby pubs and supermarkets. While the friendly receptionists made a positive impression, the overall cleanliness of the hotel left much to be desired, particularly with the housekeeping. For the price, I expected a bit more attention to detail when it came to room cleanliness and maintenance.
Rooms
6.0
The room was standard and somewhat clean, better than many I’ve seen, but I was disappointed to find bloodstains on the bedding initially. The shower corners were also dirty, which didn’t sit well with me.
Service
5.0
The reception staff were kind and helpful, but the language barrier with housekeeping made it frustrating to resolve issues.
Location
8.0
The hotel is conveniently located just a short 10-minute walk from Rembrandt Square and 15-20 minutes to Museumplein, which I really liked. Plus, the tram service nearby made it easy to get around the city.
Dining
Facilities
7.0
There’s a nice garden with a view of the canal, which added a pleasant ambiance.
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